Questions & answers

The things people ask before they book

Removals questions, answered straight — moving around Lancashire, moving abroad, costs and quotes, packing and storage. If yours isn’t here, just ask.

Moving around Lancashire

Do you cover the whole of Lancashire?

The lot. Preston and the central belt, Blackpool and the Fylde coast, Blackburn and Burnley over east, Lancaster and the north — plus Chorley, Leyland, Accrington and the villages between. If it’s got a Lancashire postcode, we’ll happily come to you.

My street’s a narrow terrace with no drive — is that a problem?

Not for us — it’s half of Lancashire. The mill-town terraces of Preston, Blackburn and Burnley are all narrow halls and on-street parking. We check the access when we quote, sort a bay or a cone-off with the council where the load-in needs it, and bring a smaller van to shuttle if the lorry can’t get close.

Do you move flats on the Blackpool front?

Regularly. Seafront flats mean lift bookings, tight promenade parking and a bit of weather — we time it right, protect everything properly, and bring the right crew for a coastal move. Lytham and St Annes are gentler, but the care’s the same.

Do you do office and business moves?

We do — small offices around Preston and the business parks, shops changing premises, studios. Those usually run out of hours so nobody loses a working day, and we sequence the load so the essentials come off first.

How far ahead should I book?

As soon as you’ve a likely date. Fridays and month-ends go first because that’s when completions cluster, so the earlier you talk to us the more say you have over the day. Working to a tight turnaround? Tell us and we’ll be straight about what’s doable.

Costs and quotes

How much will my move cost?

It comes down to three honest things: how much there is, how far it’s going, and how easy it is to get in and out at both ends. We don’t post prices online, because a number for a move nobody has seen is really just a guess. Tell us about yours and we’ll take a proper look, then send a clear written quote.

Are you a cheap removals company?

We aim to be good value, which isn’t quite the same as cheapest. Good value is knowing exactly what’s included and paying for the move you’re really making — no surprise charges appearing on the morning for something we could have spotted at the survey. We’ll always be honest about what your move needs.

Why won’t you give an instant online price?

Because an instant figure for a job nobody has looked at is a guess dressed up as a price — and guesses are what go wrong on the day. We’d rather take a quick look, in person or over video, and give you a written quote that holds.

Will the price change on the day?

Not for anything we could have seen at the survey — that’s the point of looking properly and writing down what’s included. If something genuinely new appears (extra items, changed access), we’ll talk it through before it changes anything.

Moving abroad

Which countries do you move to?

The four we run regularly are France, Italy, Spain and Portugal — we know those roads, the crossings and the customs steps. Thinking of somewhere else in Europe? Ask anyway and we’ll tell you honestly whether we can plan it properly.

What happens with customs now the UK has left the EU?

There’s paperwork on both sides now — an inventory, a transit declaration for the goods crossing the EU, and transfer-of-residence forms where they apply. We prepare it with you and lodge what needs lodging. It’s a process, and it’s the part we handle for you.

How do you get to Europe from Lancashire?

Down the M6 to the M40 and M25, then Dover for the ferry or the Eurotunnel at Folkestone. A load leaving Lancashire is on a clean motorway run to the Channel without fighting through a city first.

Can I share a lorry to keep the cost sensible?

Often the smart choice, especially on the longer runs to Italy and Portugal. A shared or part-load puts your things on a vehicle already heading that way. A full home usually travels as its own load. Your quote sets out which suits what you’re sending.

Packing & storage

Can you pack everything, or just the fragile things?

Either. Some people want the whole house boxed; others pack the everyday things themselves and leave us the china, mirrors and artwork. We price whichever line you draw, and we label by room with an inventory as we go.

Do you offer storage between homes?

Yes. Lancashire chains slip like anywhere, and sometimes the sale and the purchase don’t line up. We can hold your things safely and bring them on when you’re ready — say early if you think you’ll need it and we’ll build it into the plan.

Can you move a piano or other heavy items?

Usually yes, with the right crew and kit — pianos, safes, big appliances, garden machinery. Tell us at the survey so we bring the straps and the numbers, rather than discovering it on the day.

Let’s get you moving

Tell us where you’re moving from and to — a terrace in Preston, a flat by the Blackpool front, or a whole life to the Costa. We read every message and reply by email. No price lands before we understand the job.